Overview
GAO RFID Inc. Bangladesh, a leading provider of innovative RFID solutions, is looking for a highly skilled Technical Support Specialist/Manager to join our dynamic team. This is an exciting opportunity for an experienced professional to apply their technical expertise to optimize products, provide expert support to both internal teams and customers, and drive success in a fast-paced, technology-driven environment. If you have a passion for technology and a proven record of success in technical support, we encourage you to apply.
Location: Remote/Virtual/Work from Home
Job Type: Full-Time
Openings: Multiple
Working Days: 5 days a week
Working Hours: 5:00 AM to 2:00 PM EDT/EST
Job Responsibilities
- Guide interns in sourcing and evaluating tech products
- Supervise the creation and editing of user manuals and product videos
- Optimize website content with proper SEO keywords
- Prepare and review technical documents and presentations
- Manage and update the knowledge base
- Ensure timely updates and uploads of products on the website
- Conduct product research to assist sales staff with customer queries
Eligibility Criteria
- Bachelor’s degree in Computer Science, Electrical and Electronics Engineering (EEE), Electronics and Communication Engineering (ECE), Telecommunications, Electrical Engineering, Electronics, or Automatic Control
- Freshers are encouraged to apply.
- Strong English communication skills
- Strong interest in technology
- Must have your own Laptop/PC with good internet connection
- Flexible with EDT/EST time zone working hours
Why Join Us?
- Career Growth: Significant opportunities for professional development and career advancement within a growing global leader in RFID technology.
- Collaborative Environment: Work alongside a talented, innovative team focused on excellence and continuous improvement.
- Impact: Play a key role in enhancing our products, website, and customer experiences, directly contributing to company success.